Ameri-Brand Products Inc

Ameri-Brand Products Inc

Very poor customer service. We purchased a pool liner for & 036;700 in the summer of 2016, waited an unreasonable length of time as it was "special order" even though we were not advised of this when ordering or we would have looked elsewhere. we had the liner professionally installed that summer, the liner burst over the winter of 2017-18. The pool was full of water, the leak was at the bottom of the wall. I contacted Ameri-brand for a warranty claim, sent pictures and a description of the problem and they would not stand behind their product, no assistance of any kind and subsequent emails have been ignored. We feel totally blown off by this business and would like to warn others of their business practices. | Now the owner is claiming that a brick (?) fell into an above ground pool over the winter and tore the liner. Anything do deny customer service I guess. Stay away from this scammer! Check their BBB reviews! | More recently the design on the floor has been flaking off, small pieces of coloring have been in the filter, liner looks terrible. Again they refuse to honor the warranty. A complaint has been lodged with both the BBB and the CA attorney general’s office. Unfortunately there aren’t negative stars available for the review. | They also refused to address the fact that the liner pattern flaked off after 2 seasons. It would seem that they buy and sell other dealer’s old stock, no doubt buying at a large discount and selling at full retail without disclosing this fact. If you are looking to buy an item as-is with no warranty whatsoever then this is the place. Otherwise, shop elsewhere.

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