Auto Class Direct Poor Quality Cars Plano Texas!!. Stereo-typical used car dealership. Will do anything to make a sale, pepper you with “a family-owned business that cares.” They don’t. After purchasing a car (4 hour painful ordeal), the transmission went out 3 weeks later. Was told at the time of sale that if anything like this happened, they would “make it right.” Wrong! The owner basically said we bought the car as is, too bad, so sad. After seeing a story about them on NBC 5, it appears this is their M. O. Buy a piece of crap, make it shiny, sell it and forget it.