This is the worse web shopping experience I never had. I bought 3 barley green on 2/16 and got e-mails said item shipped via ups next day. Item didn’t arrive till 2/24 and wrote Julia e-mail for the tracking#. She gave me whatever ups tracking number she made for other people before and showed “delivered” to the total wrong state. I wrote her about the tracking result and it took her another 2 days to response that the tracking# is wrong and item is out of stock and new shipment won’t arrive till 3/5. I asked for refund and she promise will do at the same day but haven’t received it till now. Will have to dispute it from paypal to guratee my refund. This is a very unperfectional website hoster and Julia seems the only person is running it and obiously doing the very poor job. Don’t buy from this website even you just expect “FAIR” transaction experience from www.barleygreendirect.com. Buy barley green production from some other reliable websites to save you time and trouble. Purchase throught ebay will give you better leverage to get better service.