This was downloaded in the background, probably associated with an unrelated download of some app. IT IS A VIRUS. If you want to lose eMails, delay getting messages, and do not want support, then you should sign up. They do not publish a phone number (I can only imagine the avalanche of calls they would get from unhappy users), and the customer support is a joke. This is an annoying, worthless tool that will likely only cause you grief and dismay. if you are a masochist looking for new forms of torture, please feel free to open an account.