Cabins of Gatlinburg

Cabins of Gatlinburg

We rented a cabin from Cabins of Gatlinburg – our first time renting from them. Because the cabins looked so nice on the website. Which was a complete lie!! When we entered the cabin there was dust everywhere and all of the rugs were dirty!! | They only had a half roll of toliet paper in the bathroom!! I had to clean that nasty place – otherwise I couldn’t stay there!! | it looked nothing like the pictures on the website! We stayed there Wednesday – Saturday. Even though stay was until | Monday. I couldn’t take it any longer! Upon checking my husband’s account, they had taken $309 !!! Claiming damages to the TV – made on Friday!! First of all there was no damage to that nasty place!! The TV was barely working !! And we were in | the cabin on the day that they claim were damages!! So that shows that they stole our money!!!! We have stayed in Gatlinburg for over 10 years and this has never happened to us! This place should be closed down!! They don’t answer the phone when you call – the one time that they do, customer service is Horrible!!! They talk to you as if you’re nothing! | Blaming you for them stealing your money! I want to sue them! This is sooo wrong!!! It gives Gatlinburg a bad name!!

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  1. Dennise Buerge
    June 17, 2020

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