capitol Chevrolet

capitol Chevrolet

capitol Chevrolet capitol hyundai rust rust who can you trust columbia ,sc South Carolina!!. ..I’m Very Very disappointed with the Capital Chevrolet of Columbia SC. I’m from Orangeburg SC. I skipped over local dealerships in Orangeburg SC seeking a family vehicle on Jan .02,2017. I was encouraged to purchase a 2018 Chevy Traverse with only 43,000 miles, 1 owner in great condition according to the CARFAX. It was located at a sister lot (which they claim to own) the vehicle was driven to Columbia the evening of Jan.2nd after I waited patiently at the dealership all day. The sales person was very helpful and adamant about getting me out the door especially since it was now after dark . 60 days later my husband returned from a trip and was able to look over the vehicle and review it , he immediately took photos and notified me of necessary items missing on the vehicle . There was no jack ,no spare tire and the mount for the spare tire is completely missing . The undercarriage of the vehicle as you can see is littered with rust to the point that I am unsure how long these components will last . The body looks good, but underneath it all the durability and the looks of things are not pleasing. I called the lot from which I purchased the vehicle and was told to come on down and we’ll exchange it. I was not greeted with the same hospitality & handshakes that I got when I purchased the vehicle. Brian Lindsay, who is the General Sales Manager offered that all we can get is brand new vehicle with the trade in we had, the Traverse & a negative equity of $4,000. He also offered that We could go half on the undercoat to cover the rust, and that we could pay for roadside assistance every time we need to change a tire. He informed us that the factory warranty we had was useless. He also said that he would buy a vehicle in that same condition for $18,000 and that he has purchased vehicles in the same condition . We found 2 vehicles on the lot that we were interested in 1 which was cheaper in cost but had about 100,000 more miles on it , they stated that they would not work a deal with us to get either of the vehicles . For the operator to continually express how they own so many other lots and they do so much business its heartbreaking that they are unwilling to keep a customer satisfied . no one want to hear YOUR STUCK WITH IT .

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