City Furniture

City Furniture Review

purchased 1-30-17…touted as a microfiber durable material…but after 2 years the surface covering deteriorated and the leather-like fabric began to flake off in areas that DO NOT even contact the body…furniture was NOT even heavily used by 2 older adults…although I purchased the extended warranty City Furniture will not contact you and will not refund my money even though 2 home visit adjusters said it is a problem that can not be fixed as it will continue to spread like a cancer and the flaking will not stop…I have found another retailer (Babette”s) who carries Southern Motion in top grain leather in my color choice, but I need the money refunded from City Furniture in order to pay for the new set. I have had Southern Motion previously in fabric upholstery and had no problems, but to continue with your product I expect better customer service from the retailer, and from you as the vendor, to take responsibility for a defective upholstery.

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