Foam Factory

Foam Factory Complaint

Awful and rude. I usually don’t write reviews but this time I had to. By the way these people price their items, I can tell they did not graduate high school. They don’t know the simple arithmetics of pricing the items. Let me show you a good example, their “Lux High Quality Foam” mattress is offered in 4 different bed sizes. Twin, Full, Queen, King. So, to get a Twin XL which is about 4 inches longer than the twin, you have to custom order it. Lux HQ foam 5″ twin size is only 99 bucks, awesome price. If you custom order it to Twin XL (4″ longer than the twin), the price literally jumps up to $202. What is their logic? In my case, I was trying to get a new foam mattress, 3″ memory foam with the base of Lux HQ foam. They usually come glued together. But I wanted those two layers separate, so that I could carry the top layer around easily. Logically thinking, if they get an order of the mattress, and you don’t have to glue them together and just shove them in the cover, it’s less work for them. The price of an twin XL mattress was $240, guess how much it went up in price when I only asked them to just not glue them, $404. So inevitably I had to go with the regular, $240. But when I get my $#*!ing mattress, I’m only going to saw the layers apart. $#*! you dumb foam factory.

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