I have to agree with the other reviews of the good feet store. Nope they do not provide a refund only store credit. Plus restocking fee if you bring them back. They tried to sell me the & 036;1200 system which I thought was ridiculous for six pieces of plastic. I wish I had found the reviews for this company before I purchased the lower end system. They have not help me at all. In fact I now have knee pain when I didn’t have it to start with. They call and check up on you to see how you were doing but when you tell them that things are getting worse they say you’re either not using the system properly or that you need to come in to have Your arch supports changed. Don’t waste your time or your money.