Well first things first. There was a shooting at our old house in killeen which was rented through Isbell properties. We ended up moving out right after that happening, being as though some had died. We left the house fairly quicky, forgetting a few bags of trash. Oh, i forgot to mention Isbell wouldn’t send someone to clean up the bold, we had to do it ourselves, clean up everything from the shooting. The police ended up removing parts of the door frame and dry wall for evidence. Anyways, so here we are, a few months later receiving pur first letter from a collections agency regarding this $3500 bill to isbell. So i call them for about 2 weeks straight and leave voice-mail that nobody returned. Finally Briggette at Isbell answered and i ask to set up a payment plan. She agreed to it, i have it in a email stating they agree to one. Well i continue emailing so i can get more information as to why he owes what he does, she tells me “he tore down walls, didn’t take out trash, doesn’t scrub the blood and brains off of the floor and walls, left the house in complete dismay and didn’t even inform us we found out through the news.” Which i responded “i don’t believe that is how it was left, we scrubbed everything off of the floor when i don’t think we should have. We also left a note on the door staying what had happened and that the police were responsible for taking out parts of the house and wall. It was an official police document” she claimed to never recieve it. After a few more emails Briggette was very discriminatory towards my finacee (the renter) stating “he sure was with alot of “winners”” which is defamation of character. Illegal. She then went on to two me how one of the Tennants was not listed under her real name, which is Isbell Property fault. They used a past application from my fiancé from when he rented with them 2 YEARS AGO! It had an old girlfriends name on it, so not only did they mess up my fiancées credit by saying we power all this money, but some girl wgo doesn’t even live in Texas is suffering the consequences as well!! All because they were stupid enough to use a previous application and only ask for the new girls name and social. Which the only thing they changed was her name, and kept the previous girlsfriends social.