Koodo Mobile

Koodo Mobile Complaint

Customer service SUCKS!!! I first called March 24th, 2011 to cancel my cell phone (didn’t use) and had a lot of trouble communicating with the rep, as he didn’t speak very good english. I had to repeat myself, many times. Was on phone to cancel cell for over 40 min. Service was cancelled April 5th…received final bill & paid. Asked for my son’s phone (I pay/at university) to be cancelled “next billing period in April”. Still receiving bills in June for full account price. When I called today to clear up, they admitted they could see that neither phone was being used (NO airtime used) but that I had only cancelled one service. She explained “they could credit my account”. I asked to speak to a supervisor- the rep stated “I am the supervisor”. I said well, then I’d like to speak to your supervisor- she stated “I don’t have one”. I asked how I file a complaint- she says “we don’t have a protocol for that”. On top of everything She tells me I owe another $59.78 for service for June/July. This can not be how a large company operates this day in age. Is there no one that can help, or do they just get away with ripping off the Canadian public? -VERY FRUSTRATING!!!

Rate and Write a Review on Koodo Mobile

Sending

Bay Country Financial Services Complaint

BORROWER BEWARE! I was in a situation and had to come up with $1, 000.00 immediately. My friend told me about this company that did title

Apporio Infolabs Complaint

Apporio was supposed to deliver the app in February. They have asked for a two-month extension. After two months they just showed me the

MyPartyShirt.com Complaint

Anyway, I purchased an item from mypartyshirt.com and was guaranteed that I would receive my items by the 31st. This was a Halloween

North Shore-LIJ Complaint

Adam stein is an INCOMPETENT and negligent dr who let my friend Kevin Deane bleed to death when he worked at mt sinai Hospital. Stein

Childcarenetwork.com Complaint

A lady from our job was passing around a book for her daycare full of items. Many of the staff members order several things from this book

GV Management Company Complaint

Can anyone explain how to contact GV Management Company? I only know they are based in the UK and that’s because I have read their