Anyway, I purchased an item from and was guaranteed that I would receive my items by the 31st. This was a Halloween costume and I even used a special code that I entered at checkout to make sure that my shipment would arrive on time. I also double checked the shipping times and purchased first class shipping which should arrive in 2-5 days. Finally, with the tracking number with which they just now provided me with, I can see that they didn”t ship the items until the 28th, whereas they just stated as well as their website states, that they ship next day. These items were not backordered and were in stock according to their website. I never received an email telling me that they were out of stock and that I would need to wait a week (7 days) for these items to be shipped. If I had know that was the case, I never would have ordered from them in the first place and if I was told I would have canceled my order right away, since these were needed for a deadline. I never received the items and it has been 13 days later and it is obviously past the deadline in which I needed these items. Now this seller is trying to tell me that these items have been delivered and provided me with a tracking number. I have not received them and considering my record with your company, you can see that I am not the type to lie about this sort of thing. Anyway, this is an issue that this company should be handling with the post office, to see if they can do something about retrieving their lost package. I see this company as a scam and I refuse to pay for items that I have not received. This company is a terrible rip-off and promises items that it does not deliver. They have terrible customer service! I emailed them several times and never received a response until I disputed the transaction with my credit card company. Terrible terrible company.

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