PTCL

PTCL Complaint

AOA, This is not a complaint as such. I had applied for shifting of my Telephone. Since shifting of my residence from one apartment to another in the same premises and in the same building. This action was taken and with their kindness the concerned staff shifted my Phone from one apartment to the other where I did move. The shifting charges of Rs.500/- were included in my monthly bill which I paid. The problem only remain in the bill because the same apartment number was mentioned in the address whereas my new apartment number is 501 and the previous apartment number was 404. In the monthly regular bills my new home number should have to be mentioned to reach my bills exactly at my new residence number i-e Flat No. 501. Please resolve my this problem and necessary correction in the PTCL bills record may kindly be made. Thanks. My Phone Number is : 021-[protected] (Garden Exchange) Karachi. Thanks again.

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