Company sold me a fake North Face Jacket. Will not return my phone calls or emails. When I reach them by phone, they are hateful and hang up on me. I have tried to go through the process of refund/return, but they purposely wait until after the 14 day return period and then will not give you an RMA# that you have to have in order to return the item. They have had several complaints with the Better Business Bureau (one of them being mine) and they have never responded to them. Isn”t there something we can do to put this company out of business?