Bought a TOMTOM XXL550 lifetime, with US Canada and MExico maps. THe idea was acquire more maps when travelling. My biggest interest is Central Europe, we ofte travel. My surprise is that lifetime with certificate, did not aplly, was denied suggesting it has expired (lifetime expired??? less than 9 months). Than, tried to buy/download a map. NEVER worked, tried so many times, so long, with all info on TOMTOM. Subscribed TOMTOM HOME in Brazil, US, GB… nothing works Always deny my postal code… ZIP code, a friend address in US… Sent emails for help and complaints… NO ANSWER AT ALL. SIMPLY IMPOSSIBLE. Maybe abusing client, forced to buy another entire equipment???? Maybe but another brand. One that works and really solve problems. I can speak and read English perfectly. It is not a matter of comprehhensio. Exausted my attempts. Angela Brazil.