Web Africa Networks

Web Africa Networks Complaint

Applied for Fiber in September 2016 was told it would take 4-6 weeks, then after 8 weeks, still no Fiber, struggled to get any response from Web Africa, until finally they replied, told me they have a high volume, but it will be 1-2 weeks still. Another month goes by, and a number of emails send again, because trying to get through to someone valuable regarding this on phone-IMPOSSIBLE!! Finally get a reply, saying we can expect it by February 2017, so I am sorry, I have to seriously BEG them to answer my mails, then I have to hear, I have to wait another 2 months, so lets say it actually happens by February, I had to wait 5 months for fiber to be installed!!

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